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What is Dynamics 365?

Dynamics 365 is a set of intelligent business applications that helps you run your entire business and deliver greater results through predictive, AI-driven insights.

It is also a product line of enterprise resource planning and customer relationship management applications announced by Microsoft in July 2016 and on general release November 1, 2016, as a part of the Microsoft Dynamics 365 product line

Accelerate success with the connected business cloud

Choose one, some, or all. Dynamics 365 applications work seamlessly together for a comprehensive solution that runs your entire business—including sales, marketing, service, operations, and commerce. You’ll get a 360-degree view of your organization to uncover the real-time insights that bring better results.

Intelligent Sales and Marketing

Nurture more sales-ready leads.

Personalize buyer experiences.

Build customer relationships at scale.

Proactive customer service

Empower your agents to take the right action.

Personalize customer interactions across channels.

Speed resolutions with automated workflows.

Connected field service

Deliver timely, proactive field service.

Detect service issues remotely with IoT.

Use insights to schedule preventive maintenance.

Modern finance operations

Elevate your financial performance.

Bring processes together to streamline operations.

Help your employees succeed.

Connected commerce

Create omnichannel customer experience.

Centralize merchandising, inventory, and fulfillment.

Personalize the shopping experience at every touch point.

Powerful Flexibility, Endless Possibilities

Make Dynamics 365 your own. Seamlessly connect and build on your solution with Microsoft Power Platform, Microsoft Azure, Microsoft 365, and hundreds of other familiar business tools—or add mixed reality and the Internet of Things (IoT) for innovative new experiences.

Discover how Dynamics 365 can transform the way you do business

Whether you want hands-on experience in a trial environment or a live demo by a solution expert, we’re here to help you explore and evaluate the Dynamics 365 applications that empower employees, engage customers, and optimize operations.

sales representaives can:

  • Provide a live demo or assist you with setting up a free trial.
  • Connect you with a Microsoft partner who can provide business applications expertise and industry solutions.
  • Discuss how you can transform your business processes with Dynamics 365.