Enterprise Retail on Cloud

Delivering Omnichannel Excellence

Deliver Seamless Shopping Experiences Across All Sales Channels

In today’s fast-moving digital world things can quickly become obsolete. To stay ahead of the competition and continually engage shoppers, retailers must remain agile and quickly innovate.

Today, retailers are looking to managed services that enable them to rapidly respond to changing consumer needs and more importantly reduce their overall IT overhead. Gone are the days of being locked into outdated capabilities; now instead of worrying about the technology retailers can focus on their business growth.

 

Designed for the Way Retailers Work Today

Optimised for Omnichannel
Customer-centric software capabilities deliver engaging, seamless shopping experiences across digital and physical sales channels
Seamless Integrations
Fully customisable and extensible solution integrates to SAP, and other third-party ERP and customer facing solutions
Highly Scalable
Software that scales as your business needs evolve, suitable for growing chains with stores across multiple geographies and currencies
Low Total Cost of Ownership
Cloud-based SaaS software with managed services is easy to deploy and maintain, without costly infrastructure and IT overhead

Complete Retail Management

iVend Point of SaleiVend Point of Sale

 

Move beyond processing transactions, to empowering experiences that increase sales with a fast, dependable Point of Service application for quick, convenient customer transactions.

iVend Mobile POSiVend Mobile POS

 

Transport your in-store environment via any Android or iOS device so you can interact with shoppers, provide inventory checks and process sales from anywhere.

iVend EnterpriseiVend Enterprise

 

Access every functionality, not only in the store, but across the entire enterprise with a central application to control retailers’ master data and replicate it across the retail ecosystem.

 

LoyaltyiVend Loyalty


Build a program that ensures customer loyalty and more importantly, keeps your customers coming back.



Reporting-analyticsiVend Reporting & Analytics


Gain better insights about sales trends and fast-changing consumer behavior across your sales channels, to make more informed decisions.


iVend PassesiVend Passes

 

 

Offer a more personalised shopping experience by giving your shoppers digital coupons, loyalty cards and gift cards right on their mobile device to remain top of mind.

iVend Digital CommerceiVend Digital Commerce

 

iVend Digital Commerce enables retailers to seamlessly operate across digital and physical sales channels through iVend Retail and Magento Commerce software. Robust platform integration ensures consistent experiences with your brand wherever customers prefer to shop.

 

ERP IntegrationERP Integration


Operate in flawless harmony, share data, gain unparalleled insights into business operations and inventory with integrations to SAP S/4 HANA, SAP Business One, SAP IS Retail, and SAP CAR.



Seamless Integration between POS and SAP

From POS, mobile payments and your online store to managing your supply chain, inventory, loyalty programs and so much more, SAP paired with iVend Retail is proven to help retail companies increase revenue, profitability, and market share.

Gain complete control and visibility over your operations with iVend Retail enterprise retail software on Cloud with seamless ERP integrations like SAP S/4HANA, SAP Business OneSAP IS Retail, and SAP CAR.

 

The iVend Cloud Advantage

iVend Cloud is a Software as a Service (SaaS) offering that encompasses the full capabilities of iVend Retail – an enterprise class retail management solution – delivered via a hosted infrastructure.


  • Performance optimisation
  • Application monitoring to ensure data integrity
  • 99% uptime
  • Cloud clustering and high availability configurations for maximum throughout
  • Monitoring system parameters such as memory, CPU and hard disc usage, slow performing queries, etc.
  • Daily backup with rolling 7 days back up on file

Deliver on Customer Experience

Delight your customers by creating a truly integrated and seamless shopping experience with POS and retail systems designed to meet today’s increasing in-store digital and customer needs.

  • Ensure amazing customer service with every transaction
  • Serve customers and lookup inventory from a mobile device
  • Sell and fulfill online with eCommerce integrations
  • Connect with customers through email marketing

Focus on Business Goals

Gain more free time to focus on growing your business instead of managing the performance of your technology.

  • Less dependency on in-house IT resources
  • Includes Application and Infrastructure Management
  • No upfront hardware investment
  • More predictable ongoing costs

Drive Business Growth

Streamline IT operations to ensure performance optimisation, application health, and data integrity to get your business where it needs to go.

  • Gain a 360-degree view of your operations
  • Flexible deployment options for the way you work
  • Fast implementations with 99% uptime
  • Scale up and down quickly to plan for operational scaling

Measurable Business Benefits

From POS, mobile and online stores to managing inventory with a single stock pool and loyalty programs, iVend Retail provides tangible business benefits:

5%
increase in sales due to click and collect functionality

4%
(of sales) savings in inventory carrying costs

Over 10%
increase in sales due to assisted selling using mPOS

10%
increase in sales due to use of loyalty or CRM data

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