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Dynamics 365
It offers deep integration with Office 365 and allows you to tailor your implementation with sophisticated productivity apps to support crucial business processes, including: sales, customer service, finance, field service, operations, marketing and project service automation.
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What is Dynamics 365?

Dynamics 365 is a set of intelligent business applications that helps you run your entire business and deliver greater results through predictive, AI-driven insights.

It is also a product line of enterprise resource planning and customer relationship management applications announced by Microsoft in July 2016 and on general release November 1, 2016, as a part of the Microsoft Dynamics 365 product line

Accelerate success with the connected business cloud

Choose one, some, or all. Dynamics 365 applications work seamlessly together for a comprehensive solution that runs your entire business—including sales, marketing, service, operations, and commerce. You’ll get a 360-degree view of your organization to uncover the real-time insights that bring better results.

Intelligent sales and marketing

Turn prospects into engaged customers

  • Nurture more sales-ready leads.
  • Personalize buyer experiences.
  • Build customer relationships at scale.

Proactive customer service

Exceed your customers’ expectations

  • Empower your agents to take the right action.
  • Personalize customer interactions across channels.
  • Speed resolutions with automated workflows.

Connected field service

Resolve service issues before they occur

  • Deliver timely, proactive field service.
  • Detect service issues remotely with IoT.
  • Use insights to schedule preventive maintenance.

Modern finance operations

Accelerate your business growth

  • Elevate your financial performance.
  • Bring processes together to streamline operations.
  • Help your employees succeed.

Connected commerce

Engage every shopper, everywhere

  • Create omnichannel customer experience.
  • Centralize merchandising, inventory, and fulfillment.
  • Personalize the shopping experience at every touch point.

QUESTION

What is the use of Dynamics 365?

ANSWER

Dynamics 365 is a collection of apps capable of managing any business process, from sales and operations to accounting and HR. The apps can be used individually or collectively depending on the unique needs of your business, so you can adapt the best solution to fulfill your individual requirements.

Powerful flexibility, endless possibilities

Make Dynamics 365 your own. Seamlessly connect and build on your solution with Microsoft Power Platform, Microsoft Azure, Microsoft 365, and hundreds of other familiar business tools—or add mixed reality and the Internet of Things (IoT) for innovative new experiences.

Discover how Dynamics 365 can transform the way you do business

Whether you want hands-on experience in a trial environment or a live demo by a solution expert, we’re here to help you explore and evaluate the Dynamics 365 applications that empower employees, engage customers, and optimize operations.

sales representaives can:

  • Provide a live demo or assist you with setting up a free trial.
  • Connect you with a Microsoft partner who can provide business applications expertise and industry solutions.
  • Discuss how you can transform your business processes with Dynamics 365.
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